If one of your competitors has a better phone presence than you, they probably have more patients than you do.
This is true because every phone call to your practice is a chance to WOW a future patient or deepen the relationships with an existing one.
This episode of Alma’s Marketing Minute series explores telephone skills that are essential for generating more consultations, booking more treatments, and helping more patients. By watching this episode you’ll learn:
- What every team member must know about aesthetic patients and their calls
- What to do before each and every phone call
- The three C’s of phone etiquette
- The four pillars of a stellar greeting (number four is often forgotten)
- How to showcase your unique competitive advantages
- Turn price shoppers into lifelong patients
- What to say when you don’t have an answer
- How to measure whether you’re phone skills are up to par
Watch this Marketing Minute today and you’ll have all the knowledge you need to master telephone skills and increase the number of patients you see each and every day.